If you’ve been in HR for a minute, it’s likely you’ve heard the term “employee engagement” as a central measure of how a department is doing. The idea is that the more engaged or invested a person is in their work, the better their passion and productivity will be in the long run. That’s not always the case.
The employee experience is one step further - it’s the combination of an organization’s operations, culture, and employee engagement, which prioritizes people first. Here’s a cool infographic from Jacob Morgan that breaks down the differences between employee experience and employee engagement.