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Building a Culture of Belonging |
The Building Culture Podcast - Episode 3.3
Mercedes Ballard & Kristin Bonds, "Building a Culture of Belonging"
Belonging is top of mind for organizations everywhere. We invite Mercedes Ballard and Kristin Bonds, co-founders of Heristic, to this episode of Building Culture to share how to define belonging, practice it at work, and distinguish how it’s different from inclusion.
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Resources:
You can download the episode here.
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Show notes:
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What is the PERKS Culture Index and what can we achieve with it?
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When did we first start hearing about “belonging” in the workplace?
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Psychologists say our need to belong is on the same level as our need to feel loved (HBR)
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How would you define a culture of belonging? What does a culture of belonging include?
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Defining the human component of culture: It encompasses the daily norms, values, behaviors, and communication within a workplace. It’s the day-to-day interactions and interpersonal relationships that develop from the way people communicate in an organization. Essentially, it’s the way that information is delivered to set a team member up for success in achieving their goals.
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How does the human component of culture play into belonging within an organization?
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What belonging looks like in the workplace:
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Empathy, kindness
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Respect/continuous feedback loop
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Relating to a shared purpose:
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Finding meaning in the work and individual contributions
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Diversity of thought but committing to shared outcomes (Deloitte)
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What is the overlap or difference between inclusion and belonging?
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What are some deterrents/obstacles that can obstruct from building a culture of belonging?
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How does belonging translate into policy and practice?
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With Heristic, PERKS has been working on redefining 5 key measures that will help foster the new KPIs for the workplace of the future.
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What is the role of each measure in regards to belonging?
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Leadership & admin
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Communication
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Performance & productivity
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DEI
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People Experience
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What action can every individual take today to foster a culture of belonging/kindness?
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We are uniquely poised to make the kinds of changes in the workplace - where we spend most of our hours - we wish to see in our society.